Privacy Policy

General Information

This privacy policy (hereinafter: Privacy Policy) applies when Utiliseerimine24 (hereinafter: Utiliseerimine24, email:[email protected], phone: +372 5911 0955) processes personal data of individuals (hereinafter: Client).

Utiliseerimine24 processes personal data in accordance with:

  • β€’EU General Data Protection Regulation (EU) 2016/679 (GDPR)
  • β€’Estonian Personal Data Protection Act
  • β€’Other applicable legal acts

Which websites does the privacy policy cover?

The privacy policy applies to the following websites and their subpages:

  • β€’www.utiliseerimine24.ee

Data Controller and Contact Information

Data Controller: Utiliseerimine24

For all privacy policy and personal data processing related questions, you can contact our data protection contact person:[email protected]

Personal Data Processing Principles

We process personal data following these principles:

Lawfulness

There is always a legal basis for processing (e.g. consent, contract fulfillment, legal obligation).

Transparency

We clearly inform the client how and why their data is processed.

Purpose Limitation

We collect data for specific and legitimate purposes and do not use them later for other purposes.

Data Minimization

We only collect data that is necessary for service provision and fulfilling legal obligations.

Accuracy

We ensure that data is correct and updated when necessary.

Storage Limitation

We store data only as long as necessary to achieve the purpose or as required by law.

Security

We implement technical and organizational measures to protect data from unauthorized access, loss or breach.

Processed Personal Data

We process the following client data:

πŸ“First and last name
πŸ“žPhone number
πŸ“§Email address
πŸ“‹Service order data
πŸ’³Billing and payment data
πŸ’¬Customer communication history
πŸͺCookies and web analytics data (see separate cookie policy)

Purposes of Personal Data Processing

Personal data is collected and processed for the following purposes:

  • πŸ› οΈService provision and contract fulfillment (including waste disposal services)
  • πŸ’­Responding to client inquiries and providing consultations
  • πŸ’°Invoice preparation and payment processing
  • πŸ“’Marketing offers and news communication (only with consent)
  • πŸ“ŠWebsite user experience analysis and improvement
  • πŸ›‘οΈFraud prevention and service quality assurance
  • βš–οΈFulfilling legal obligations (e.g. accounting law)

Client Rights

The client has the right to:

ℹ️ Right to Information

Receive information about processing of personal data

πŸ” Right of Access

Request access to their data

✏️ Right to Rectification

Request correction of incorrect data

πŸ—‘οΈ Right to Erasure

Request deletion of data ("right to be forgotten")

⏸️ Right to Restriction

Restrict processing of data

πŸ“€ Right to Portability

Receive data in machine-readable format

To exercise all rights, please contact us by email:[email protected]

Personal Data Retention

πŸ“„

Contract-related data

up to 3 years after contract termination

πŸ“Š

Accounting data

7 years as required by law

πŸ“’

Marketing data

until consent is withdrawn

Security

We use the following measures to protect client data:

πŸ”’Encryption and secure connections (SSL)
🚫Access restrictions for employees and partners
πŸ’ΎRegular data backup
πŸ”Security auditing and updates

Last Update

Utiliseerimine24 may update the privacy policy if legislation or service development requires it. All changes will be published on www.utiliseerimine24.ee and take effect from the moment of publication.